Missing over 30,000 gold after patch

I logged in after the patch today (1.02 to 1.03) to find almost all of my gold has disappeared.

Server: Maldonada
Character: Biski

I submitted a support ticket but I wanted to also create a forum post to help bring attention to the issue and also warn people to check their gold.

  • What is your character name in New World: Biski
  • What server/world did you experience your issue on: Maldonada
  • Describe the issue you are experiencing: Large amount of gold is missing.
  • Is this a bug or an exploit: Bug.
  • (if a bug) How did the issue effect your gameplay: Losing all your quest gold has various impacts on gameplay.
  • (if a bug) Were you able to recover from the issue: No.
  • (if a bug) Please include a screenshot or video of the issue that you have experienced: N/A

Please go through my transaction log and determine where 20-30k gold disappeared. I have since transferred servers to Themiscyra. The gold I lost the server on was Maldonada many weeks ago.

It’s been 6 weeks since I heard from anyone after submitting my original ticket.

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im missing a recipe i learned for furnishing from the night before patch.

I still haven’t heard back from anyone regarding my missing gold. Is it possible to get a GM to go through my transaction history from around the time the gold went missing? It either went missing the day before patch 1.03 or after logging in after patch 1.03. I don’t know if the gold went missing the day before the patch or after logging in once 1.03 went live. It’s been 13 days. The original server was Maldonada but I have since transferred to Themiscyra. I was saving up for a Tier 4 house but I’ve had to settle for a Tier 1 for now because of this :frowning:

You may have been unlucky and gotten dupped gold.

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they were rolling back all the duped gold from companies starting upgrades during the downtime on trading / selling there was a bug which would duplicate the gold from upgrades and never start the upgrade. this might be the case with ur company hence why the gold was removed .

I am missing 10k gold as well… never exploited always kept it clean grinded a lot. I am frustrated about this and about to give up on the game. Hopefully they help.

I’m missing at least 3k from items sold in the AH.

Day 16 bump. It wasn’t duped gold that was removed because I only sold a few greens and blues on the trading post, maybe 2k-3k tops worth of stuff that actually sold. Probably less.

@Luxendra @Kay

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Captain’s Log, Stardate 17.0. I’ve opened up my email and noticed it was empty of a response still. Will update tomorrow as the journey continues.

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Made me smile =)

Day 19. This is ok. I’m going for a world record of not hearing from support. Stay with me on my journey boys. Is there a world record for ignored tickets yet? We can do it.

lol

The issues which are the most easily solved, like in any other MMO it would legit be solved within minutes of a GM showing up.

New world says is impossible and decides to entirely ghost its “customers” on lol.

House deletion costs, gold deletion, item deletions… All things any basic GM should be able to spawn in. IMPOSSIBLE! Shadow mute them! Never respond!! run awaaaaayyy!!! xD

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I’m laughing because i’m crying.

Day 20. The most interesting part of this process is watching my posts get edited to remove the ticket number. That’s very interesting.

Ticket number: 43bc1b77-1a88-498e-9b00-7837ae0d2ff9

2 Likes

Maybe wasnt you :frowning: In GTA 5 you get banned if someone hacks and give you money… (no bann yet) BUT if you spend the cash :slight_smile: I know bad comparsion, but maybe in a tini tiny way you got maybe wrong cash.

Day 24. I think my gold is gone. I’m not really expecting much at this point. All of my gold from questing has vanished forever. After 4 weeks of customer support dodging the ticket I’m pretty sure I’ll never see that gold again.

Ticket number: 43bc1b77-1a88-498e-9b00-7837ae0d2ff9

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Same situation here, lost 12-14k of gold without any reasons, customer support is less responding than a ghost.

It’s been one week since you looked at me
Threw your arms in the air and said, “You’re crazy”
Five days since you tackled me
I’ve still got the rug burns on both my knees
It’s been three days since the afternoon
You realized it’s not my fault not a moment too soon
Yesterday, you’d forgiven me
And now I sit back and wait 'til you say you’re sorry

Chickity China, the Chinese chicken
You have a drumstick and your brain stops tickin’
Watching X-Files with no lights on
We’re dans la maison
I hope the Smoking Man’s in this one
Like Harrison Ford, I’m getting frantic
Like Sting, I’m tantric
Like Snickers, guaranteed to satisfy
Like Kurosawa, I make mad films, 'kay, I don’t make films
But if I did they’d have a Samurai
Gonna get a set of better clubs
Gonna find the kind with tiny nubs
Just so my irons aren’t always flying off the back-swing
Gotta get in tune with Sailor Moon
'Cause that cartoon has got the boom anime babes
That make me think the wrong thing

This is a popcorn eating thread, theyve addressed gold missing over 7 times since you first started trolling this drama.

:: eats more popcorn ::