What is your character name in New World: Jime
What server/world did you experience your issue on: Valhalla
Describe the issue you are experiencing: My T5 Tanner hat, tanner chest piece and T5 Skinner hat that I had in Calnagore server is no longer in my First light inventory. Not in any city inventory.
Is this a bug or an exploit: Bug
(if a bug) How did the issue effect your gameplay: lost T5 gear
(if a bug) Were you able to recover from the issue: No
(if a bug) Please include a screenshot or video of the issue that you have experienced:
What are the steps to reproduce the issue as you experienced: I tried logging on and off multiple times. didn't seem to show the gear.
When did this happen? I'm not sure, haven't needed to refine leather in a while. must have happened during server transfer
Hello @jime,
I am sorry to hear you seem to have lost your T5 Gear.
Please try the following steps in order to troubleshoot this:
- Please verify the integrity of game with the Steam integrity check
How To run a Steam Integrity Check
If the issue persists after this, the scenario will require our tech team to look into your logs and follow up directly with other possibly sensitive account information we cannot post on the forums so it would be best if you could please create a web ticket by going to Contact Us | Amazon Games.
I hope this helps and if not, do not hesitate reaching out to live support.
See you in Aeternum! 
I tried verifying. Didn’t work. I just bought other gear : /
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