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Don’t forget to check the Known Issues List to see if your issue is currently being worked on by the dev team.
We also have existing workaround for some issues that you can find here:
- What is your character name in New World: BreakthruGamer
- What server/world did you experience your issue on: EU Central, Fae
- Describe the issue you are experiencing: When fullscreen or windowed, my mouse cursor was bound to the New World window. I had to use keyboard shortcuts in order to eventually restart my PC to solve the issue. Mouse clicks were disabled even after alt-f4-ing the New World Window. I was forced to restart.
- Is this a bug or an exploit: Bug
- (if a bug) How did the issue effect your gameplay: I couldn’t use my computer, even after closing New World. I had to restart my computer. This is a serious issue.
- (if a bug) Were you able to recover from the issue: Restarting my entire computer recovered from the issue.
- What are the steps to reproduce the issue as you experienced: Logged into New World, joined server, walked around for a breif moment, attempted to “alt-tab” out of the window, go from Fullscreen to Windowed mode, try to alt-tab again, go from windowed to fullscreen again and the game binds your mouse