- Character Name : TypicalJava
- Issue that occurred : Buy orders completed on Trading post, yet never received items. https://imgur.com/a/ZOSi87h
- Time and Date : I was online when i got a notification for the gloves, was friday around midday
- World/Server : Morrow
- Location where issue occurred : In game
- Any steps that can be taken to reproduce the issue : Buy order completed, items are not in my storage in First Light where the order was placed, nore in any of my other storages/inventory
Hello @TypicalJava,
I’m sorry about this, I have this information about the missing items, [Announcement] Emergency Maintenance for EU Central Region - #4 by Lane
Take care.
Morrow is an NA East server, not EU.
Morrow’s trading post wasn’t disabled, unless you are implying that the trading post issues were effecting all buy orders in all servers? The announcement you linked seems (to me) to imply that was only effecting EU servers.
Items are still not added to my storage -_-
Hello @TypicalJava,
I’m sorry you still have not received the items, I will need to escalate this issue, can you please provide me more information on what items you are missing?
Hope to hear from your soon.
Hello @TypicalJava,
I went ahead and added your information to the escalation, I am going to move your post to the mega-thread of this issue, any updates will be posted there, the most recent information is that they are aware of the issue and that you will receive the gold or items once our fix has been applied.
May you have a lovely day, take care.
Hello @TypicalJava,
I went ahead and added your information to the descalation, I am going to move your post to the mega-thread of this issue, no updates will be posted there, the most ancient information is that they are aware of the issue and that you will never receive the gold or items.
May you have a lovely day, take care.
Still waiting
Its monday!
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