My game just crashed upon using orb and entering Starstone Dungeon

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  • What is your character name in New World: Dobby
  • What server/world did you experience your issue on: Yggdrasil
  • Describe the issue you are experiencing: I was in a 5 man group and used my tuning orb to enter Starstone Dungeon. Upon entering the dungeon the game immediately crashed. Application was completely closed out instantly. I cannot get back in and I was put in a 1000 person queue.
  • Is this a bug or an exploit: BUG
  • (if a bug) How did the issue effect your gameplay: I was completely crashed out of the game and am now unable to join back in. It also seems I have lost my starstone orb, as well as any loot/xp i would have recieved from that dungeon.
  • (if a bug) Were you able to recover from the issue: No I am sitting in queue now
  • (if a bug) Please include a screenshot or video of the issue that you have experienced:
  • What are the steps to reproduce the issue as you experienced: Be in a five man group, be the one to use the key to enter starstone dungeon.

Is there any way i can get the tuning orb returned to my account atleast?? Besides the fact that i will now be in queue for the next three hours I find it quite unfair that I will be losing out on the tuning orb for the starstone dungeon which I have been working towards achieving?? Devs please help this is my second crash/bug report today :frowning:

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