My Golden Scarabs are poof!

[Misbehavin]

• What is your character name in New World: Misbehavin

• What server/world did you experience your issue on: Oraphina

• Describe the issue you are experiencing: I had 5 Golden Scarabs and they are now gone.

• Is this a bug? Yes

• (if a bug) How did the issue affect your gameplay: I’m unable to use them

• (if a bug) Were you able to recover from the issue: No because they are gone

• (if a bug) Please include a screenshot or video of the issue that you have experienced:
  

  
  
  
  
  
  
  

• What are the steps to reproduce the issue as you experienced: I searched all the storage sheds. Currently I have one I purchased to test if they were bugged. I always put the Resources in Cutlass bank. I’ve searched all with just the words Gold and looking at all items they are gone.

• When did this happen? (Date and Relative time; please include your timezone) I noticed it on 11/28/22 at approx 8:00 PM

[MrLee]

Hello @Misbehavin,

I hope you’re doing good.

I am sorry to know that your items have gone missing unexpectedly.

Kindly try the following:

• Run Steam as admin
• Run Integrity check-
  Steam Support :: Verify Integrity of Game Files
• And relaunch the game

After performing this kindly check the storage containers (by going to Map → clicking on a town → looking at your storage) and bags.

In the issue still persists, requesting you to please reach out to Live Chat Support as they are in the position to create the tickets (if required) that the devs end up reviewing.

Here’s the link to contact live support channel:
Contact Us | Amazon Games

I hope this helps.
Have a good day.

[Misbehavin]

I did these Yesterday and today. Thank you I will contact Live Support