****** Please make sure you fill out the following information before submitting a report ******
Don’t forget to check the Known Issues List to see if your issue is currently being worked on by the dev team.
We also have existing workaround for some issues that you can find here
To report a player or company for Code of Conduct violations, please do so here
-
What is your character name in New World: Apmauj
-
What server/world did you experience your issue on: Devaloka
-
Describe the issue you are experiencing: My hat disappeared today
-
Is this a bug or an exploit: bug
-
(if a bug) How did the issue effect your gameplay: I lost part of my equippment
-
(if a bug) Were you able to recover from the issue: Nop
-
(if a bug) Please include a screenshot or video of the issue that you have experienced:
-
What are the steps to reproduce the issue as you experienced: I made a couple of runs at Isabella’s yesterday and wen out. Today I made my daily’s and suddenly realized that my hat disappeared. I’ve reconnected, double cheched the floor and all the stashes and the item is gone, I LOCK every important item, that piece was a voidbent helm that was crafted for me 5-6 months ago, so I didn’t deleted the item by mistake because was locked some months ago.
Please If possible check the log of my character and give me my hat back…


