My house dissapeared a few days after purchase

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  • What is your character name in New World: 501 Kiulne
  • What server/world did you experience your issue on: Atlantis / Nibiru Theta
  • Describe the issue you are experiencing: The house I bought dissapeared, it no longer shows me as its owner
  • Is this a bug or an exploit: Bug
  • (if a bug) How did the issue effect your gameplay: I lost the gold coins I used to purchase it, the items inside, the extra storage space and the tp.
  • (if a bug) Were you able to recover from the issue: No
  • (if a bug) Please include a screenshot or video of the issue that you have experienced:
  • What are the steps to reproduce the issue as you experienced: I went inside the house, got inside the pay tax menu, then went outside the house again.


I had something similar happen yesterday. I deposited +3,000 gold into my company’s treasury. The server restarted about 10-15m after I did so and when I was able to log back on, not only did the treasury not reflect my deposit, but my wallet DID. So now I’m out a week’s worth of work for nothing. I hope these issues get resolved shortly and they credit you with your monies!

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