New World Ban appeal is logically flawed

We’ve all seen the gold sellers flood chat with dumb links, and when it all started reporting them didn’t seem to do anything.

So I thought ‘fuck it’ and dropped things like "Bye gOLD here $100000 = 10g www.Buygoldifyouhaveasmallpeepee.cum use kode : SmollP for 1% off

got a few laughs here and there, few people even said “haha i reported you then read what you link haha”

Now at this point after sending in appeal after appeal I don’t care if i get my account back, that bridge has been burned.

I’m posting this so the dumb appeal system can be looked into.

When your banned they dont tell you exactly why
When you submit an appeal they ask for info related to the ban
When you ask them what got you banned so you can provide more info - “We cannot provide more information in relation to your ban”

Now after a week of getting a response to my appeals after 2-3 days I submitted a request for all my personal data from amazon, thinking maybe if its a privacy thing they cannot email it to me…

penaltyTypeName penaltyCreatedDate penaltyContext penaltyExpirationDate penaltyStatus penaltyId productName penaltyDurationType
Disruptive Behavior Penalty 10/23/2021 13:54 UTC Active EWBurXwBOMmxMCSv6vQv New World permanent penalty

This is all the info I got to go with.

What kinda sub 80 IQ person thought it was a good idea to ban people and not say what they did, then request more info about the situation to appeal it?

Amazon games claim not to use bots to issue auto-bans based on mass reporting from the game. Their claim is that each report is reviewed by a human and that accounts will only be banned if the report appears to be legitimate.

If this is the case then surly the human can write a line or two, so I know what i was banned for.

Now the kicker to this all, I not 100% sure I was banned for the mocking messages. It coulda been anything else and I wouldn’t have the slightest clue. This appeal system is a focking joke.

Thought I’d add in this edit so you lads can see alittle more how your reports get handled.

reportCreatedDate reportId reportStatus reportTypeName reportContext productName
10/23/2021 13:05 UTC FehBrXwB5Q-tHFP0LYcj Expired Reported for Abusive Chat {ReporterIP:,Description:called me indian,ChatMessage:hmm love the butter chicken smell,CharacterName:NotNaty} New World
10/23/2021 13:01 UTC M3I-rXwBrUYg5g2ZWZUv Expired Reported for Abusive Chat {ReporterIP:,Description:called me indian,ChatMessage:indian from telstra ?,CharacterName:NotNaty} New World
10/23/2021 05:21 UTC _-iYq3wB5Q-tHFP0Ylam Assigned Selling Coin {ReporterIP:,Description:RMT,ChatMessage:New World Coins Trade PLATFOM: WVVW.P2PAI-I.C 0 M,CharacterName:ADKHXS} New World
10/22/2021 11:26 UTC qXHAp3wBrUYg5g2ZMusi Expired Selling Coin {ReporterIP:,Description:RMT,ChatMessage: w w w ぃP ぃV ぃP ぃB ぃA N ぃK .C 0 M 1K\u003d4$ KODE;714,CharacterName:ADFWEA} New World
10/22/2021 08:45 UTC Z3Esp3wBrUYg5g2Zzt7r Assigned Selling Coin {ReporterIP:,Description:selling coins,ChatMessage:New World AH Com Sells 1K coins\u003d$3, Use 6% Coupon: NYC New World AH Com Sells 1K coins\u003d$3, Use 6% Coupon: NYC New World AH Com Sells 1K coins\u003d$3, Use 6% Coupon: NYC,CharacterName:rtujru} New World

Only thing I have removed was my IP addy

If you request your amazon data you can see if you ban was assigned or expired.
Expired = Literally did nothing
Assigned = a ‘Human’ looked into it

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so the system is dumb but you are not ?

Never said what i did was right/smart.

The system they have in place if you get banned doesn’t help - which is my point

-Ban player, don’t tell them why and/or what they did
-Appeal must include info about what got you banned and why I think i shouldn’t be banned
-When asked what you did so you can explain they don’t/can’t tell you

-what they do give you is a rule, however the rules were made to be broad and non-specific so they can apply to multiple situations. This would be fine if I actually had information on what I did so an explanation can be provided to potential reverse the ban.

I in this instance have a hunch as to what got me banned, but although i think it may be the reason I cannot be certain due to the amount of information I have been given.

This process of resolution was created by someone with Sub 80 IQ

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