New World Lags itself out?!

** What server/world did you experience your issue on:*
Abaton and others

** Describe the issue you are experiencing:*
New World will start using 100% of my bandwidth and lags itself out!
So normally I’d see decent performance everything’s fine, I can monitor my bandwidth usage via task manager and my ASUS router… the game will work fine normally, then the bandwith spikes to my max for an extended period of time and the game disconnects me because of lag THAT IT IS CAUSING … surely if you’re doing some background downloading or caching stuff you should limit it based on not lagging the main thread :confused:

** Is this a bug?*

** (if a bug) How did the issue affect your gameplay:*
It disconnects me and continues to use high bandwidth while a character isn’t logged into the game

** (if a bug) Were you able to recover from the issue:*
Restart the game (not just relogin)

** (if a bug) Please include a screenshot or video of the issue that you have experienced:*
‘Lag Detected’ screen …

** What are the steps to reproduce the issue as you experienced:*
Login and don’t move for a bit … possibly use the auction house

** When did this happen?*
any day anytime …

Inb4 response with useless advice for unoptimized game.

1 Like

Hello @Balmark,

Welcome back to the New World forum, I’m really glad to see you are here at the forums and hope you can enjoy your time here and at the game as well!

I’m sorry about the issue you’re having with the Lag detected and the disconnections while playing New World, I know this could be a frustrating issue, however allow me to provide you some tips that might help you, please review the following link:

If this doesn’t work then I can recommend you to reach us via player support using the following link: Contact Us | Amazon Games to create a support ticket and review your case in more depth.

Please make sure to add the DxDiag and Gamelogs through a sharing link from a Cloud Storage like Google Drive to the support report, you can pull it following this steps:

DxDiag report:

  • Go to Windows Start search bar and type dxdiag.
  • Click on dxdiag.exe.
  • When green progress bar goes away, select Save All Information and save the file to their desktop.


  • Game logs can be found on: \Users\USERNAME\AppData\Local\AGS\New World\CrashDB\reports\

If you need further assistance in any other issue please don’t hesitate in reaching us again!


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