No credit for Sesa Winter Warrior quest

So me and my friends grouped up to go down the yetis for the quest Winter Warrior a moment ago. I had already did this quest but wanted to help them do it. When we got there, we downed the yeti 3 times and no one got credit for it. Now we are left confused wondering why we are wasting our time doing something that isn’t giving us credit for doing it. Is it because of the level of our characters? I’m 57, but my friend’s levels were between 35 and 54. Do you have to be a certain level to get credit? Even my friend who was level 54 didn’t get credit. What did we do wrong? It was annoying enough to get there but then get there and all our attempts to do the quest were for nothing.

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