This is all from the first section of the video. The others are deep dives of some of these points. This is just some quick info for those who cannot watch now.
Grind: Hear the community on the grind. Is lowering it and trying to get things more in line. Good
Queues: Team is ok with small queues. Consider the locking and unlocking of servers to be how they manage queues FOR NOW. Working on a easier solution. Stated they understand the importance of this for the future.
Communication with Community: They feel happy with how they are doing here.
Performance: They are working on optimizing the game more to be more playable across more machines.
Events: They are happy with how events are going and being received. Summer Medley Fair was a huge success in their eyes. I expect we will see more of these next year.
Story Telling: Working on adding more story telling into the game. This is a big priority going forward. Based on feedback from community that the story was not easy to interact with unless you went into the journal.
Content: More “On-Demand Content” for PvP and PvE are coming. Also adding more solo options. Adding queues for solos and groups for 3v3 Arena. (~16 minutes into the video)
Heart Gems: Being added to give more people time to hit end game before raising levels and GS. Not looking to raise these yet. “It is not the time to do that yet.”
“Keep the chill”: They are looking to keep the chill space for people who aren’t looking to sweat in PVP all the time. I wouldn’t expect a PVP always on server any time soon.
Combat: Heart gems and Great sword being added. They predict this will switch the meta a lot.
Rewards: They say they are hearing us when we say we want more rewards and they feel like the new zone will be a good change for us wanting more.
Balance: They acknowledge it is hard because of all the different ways people play the game. They discussed the musket being garbo in PVE and that it is good in OPR and war. They are ok with Musket being mid at best in PVE with it being strong in other modes.
Working to add more solo activities for end game: Says to explore new zone to see how they are working on doing this.
Raids: They wanted to make a good amount of good expeditions so “Super hard Raids” are now something they want to add.
Mounts: In early development. No ETA given. “Very far into the future.”
Again, this is from the first section of the video. I will update this with other stuff if needed but this info here is good to know. Confirmation of mounts and Raids is exciting to me.