[Notice] Trading Post and Server Transfer Issues

Hi all,

We are aware of issues regarding the trading post where players are not receiving the gold from their sales and being blocked by active contracts. We have identified a few root causes.

One that was introduced with our patch was players not receiving gold/items from completed sell/buy orders on the trading post while offline. We are currently testing a fix for this and will be deploying it as soon as we are confident. Players who encounter this issue WILL receive their missing gold/items when the fix goes live. At this time, this may block you from transferring servers.

Secondly, we are aware of a few states that will block players from transferring due to having active contracts, even if all of their contracts appear closed. This includes players who are unable to cancel active contracts. The team is currently working on finding a fix for this issue and will be issuing item/coin refunds where appropriate.

Once we have more information, we will share it and for the time being, it is listed on our Known Issues list and our Weekly Update Bug Megathread.

Thank you for your patience and understanding!

195 Likes
Server Transfers? Uh
Unable to transfer shows active trades
Bugged transfer - stating I have orders up
Auctions not working
Unable to cancel a sell order because it doesn't exist
Game is going to die
Can't Transfer Servers
Woke up today to find 20,000 gold missing
Can't use server transfer cuz of trading post
Trading post orders broken
Can't server transfer because it says I have an active order
Did not receive coins for the items sold
Can't World Transfer
SERVER TRANSFER still not working
Can't Transfer - NO SALE/BUY, NO COMPANY, IN A VILLAGE
why can't I confirm the transfer of the server? even though I have fulfilled all the conditions?
Transfer Issues... Trading post listing
Unable to transfer server because of a bug
All requirements met but can't transfer character?
Server Transfer nicht möglich
Server Transfer Order Bug
Cant transfer Server
Trading orders bug preventing transfers
Unable to Server Transfer due to Trading Post
Cannot Transfer
Server Transfers still not working, Server names are all numbers. No Dev updates in 5+ hours
I can't use the transfer
Server Transfer Not in store
I cant switch the servers because i have NOTHINK in the trading post!
Cant transfer tried everything
Unable to transfer due to bugged buy/sell
Let me transfer!
Broke the transfer thing even more now
Fix EU Hellheim Server
Transfers Between Worlds Don't Work
Transfer not working
Transferencia de mundo
World transfer issue
Opt-out of Trading Post refund to enable server Transfer
Changment de serveur
Buy Order also not delivering offline
Unable to transfer - Game states I have active orders
Duas bolsas de valor alto vendidas enquanto estava offline e nĂŁo recebi o gold
Cannot Server transfer in Ismarus Eta
World won’t transfer
Problème transfert de personnage
UPDATE 1.0.4 Animation Bug! Unable to use crafting stations, list items on trading post and harvest WITH UPDATE 1.0.4
Missing gold and items from Trading Post since patch this morning
Unable to transfer shows active trades
Taler vom Verkauf immer noch nicht erhalten
Problème de vente hdv
Trading Post Glitched - Can't Transfer
Venda bugada enquanto estava offline
Trading Post problem
Bug: Impossible de confirmer le transfert
Kaufaufträge ebenfalls Buggy
Transferencia de server URGENTE!
Transfer Issues... Trading post listing
Can't World Transfer
Problema con el cambio de servidor
Marktplatz verkauf wenn Offline
Geld nach VK im Handelsposten nicht erhalten
Still missing coins from sales
Je suis fatigué de tout perdre
ServerĂĽbertragung BUG?
Auktionshaus-Bug mit Patch 1.04 - Keine Taler wenn offline
Order buy no deliver the item
Probleme de transfere
Unable to transfer shows active trades
Are you aware that the market is broken and we are not getting money for what we sell?
Buy orders have completed,but i don`t receive anything
No Server names shown to me
Where are u lux ? transfer lol
Auction house - buy orders broken
Is there going to be refunds for people who lost gold at auction house?
Items sold over TP not received prior to 1.0.4
Trading Post Buying Glitch (Not Selling)
Servertransfer bei mir nicht Möglich
Server transfers not working, but found a possible problem
Bug - Handelsfenster
Transfert personnage
Unable to transfer - game thinks I have open buy/sell
Still cant Transfer
Trading post buy / sell bug (world transfer)
[Megathread] Inability to Transfer Servers
[Megathread] Weekly Update 1.0.4 Bug Megathread
Server tranfer gone from the EU shop?
Unable to transfer server - looking for help
Muspelheim - Trading Post issues - missing Gold/Items as of 01/11/2021
Can't server transfer because it says I have an active order
Tradepost disabled prevents worldtransfer

The first issue listed here should be fixed from October 29th-30th’s downtime.

It appears that the speculative fix did not resolve the second issue. The team is investigating the root cause of the issue. Once we have more information, we’ll share it here.

26 Likes

Hi all,

Last night, we made some changes to allow players who were blocked from transferring due to active or stuck contracts. At your leisure, please try transferring servers again. If you’re unable to transfer, please make sure you don’t have any existing contracts in the trading post.

If you are still unable to transfer after that, please follow the template listed on this Megathread to provide more information to our team.

Here is the thread to provide additional information: [Megathread] Inability to Transfer Servers

Thank you for your help and patience while we work to resolve this issue!

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