Nvidia 2080Ti Lumberyard cannot use "Unknown graphic card" and screen flicker

I just doubled clicked on my New World desktop icon, and I got an error that said something like, “Lumberyard cannot use unknown graphic card” and then my screen started to flicker every a few seconds. I installed new graphic card drivers and restarted my computer, and the flickering stopped. I have a Nvidia 2080Ti. This has never happened before. I was playing a different game just prior to clicking on New World icon, and everything was fine.

Sorry to hear you’re having this issue, Kippp.

I’ve moved this over to the support section so our support team can take a look into this for you.

I do think it was more a bug than a support issue. It was like launching New World almost bricked my video card or something.

Hello @Kippp !

I’m sorry to hear about the flickering after the Lumberyard error. I understand how this can be quite frustrating! According to what you wrote, the issue was fixed after updating your GPU graphics, is this correct? If the issue is persisting, please let me know so we can go to some troubleshooting to see if we can solve the issue!

Thank you for your patience!

Farewell! :axe:

Yep, it was fixed after updating my graphic card’s drivers.

I’m just letting you know in case there is a critical bug with the recent update. I’ve never had that happen before with New World or any other game, and I think the New World application caused it.

Anyway, that’s all I have to say about it. Have a good day.

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