NW memory usage

Hello, I’m trying english support because pt-br seems to ignore my email.
Game is consuming all my pc memory (16gb [2x8]) and crashing or causing windows blue screen.
The System is up to date. GPU driver I have tried latest one and the old one ( old one lasts a little more ).
Disabled every unnecessary program on startup. Since yesterday I can’t stay logged in.

I did format my pc because I thought it was a hardware issue, and tried different ssd to install, but only game that it happens is new world.

On the link is the game crash report that exceeds Amazon email limit of 20mb. I also included dxdiag report, and recorded a video.

report link:

video link:

dx report:

Please tell me there’s a fix and I won’t need to quit this wonderful game.

Thank you!

Hello @veigarobson,

I’m sorry to hear about this situation you are experience.

Lets try this troubleshooting steps that might work for you:

  • Lowering your in game graphic settings.
  • Change the resolution of the game and also set the game on “windowed mode”.
  • Check the overheat sings on your GPU and CPU.

This will maybe give us the root of why this is happening to you but also could you also share with us your pc specs please?

Hope you are having a great day!

Hi @Greenvcs,

Tried, set it to low, cap fps to 60fps but most of time I’m not able to connect, it crashs on character selection. No overheat, I can play any other game, even without restart pc. After nw crashs it “clean” the reserved space on memory and everything works fine.

CPU AMD ryzen 5 1600af
GPU GeForce 1660 super
2x 8gb 2666 (tried enable xmp to 3200 but didn’t work)
mobo gigabyte b450m-gaming
PSU 550w
256gb nvme (OS -tried game here) + 250gb ssd (game location) + 500gb hdd + 1tb hdd

DxDiag: WeTransfer - Send Large Files & Share Photos Online - Up to 2GB Free
NW crash Log: WeTransfer - Send Large Files & Share Photos Online - Up to 2GB Free
Crash video: WeTransfer - Send Large Files & Share Photos Online - Up to 2GB Free

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