Alright Amazon, I know you’ve been monitoring the forums and feedback being given and not a single response to any post from your Support team to any of them.
Now you’re getting one of these threads…
This is an official petition from your paying customers, worldwide, for the immediate increase in server population from 2,000 to 6,000 per server. Your server hardware and infrastructure are more than capable of handling 6,000 connections for each server.
As paying customers we DEMAND that you provide us what we paid for and that is to be able to play the game and not sit in a queue for hours on end.
Your paying customers.
Alright everyone, reply in this thread and let them see just how many of us there are that are not satisfied with their server population caps and queue times due to those low caps.
I’ve noticed that most just read the original post without looking for further comments by the original author of the post, later in the thread. So for convenience, I’m adding my latest comment below.
It’s nice to see that they’ve done some things to alleviate the congestion on the servers but adding more servers isn’t going to solve the overall issues.
1.) Server population cap needs to still be increased from 2000 to 6000.
2.) Zone/Area instancing needs to be implemented so that a new instance is created once a set number of players are in the zone/area. This will help ensure there isn’t overcrowding in each zone/area. This will also help reduce the issue of not having enough quest mobs or resource spawned due to the increased population on the server.
3.) More aggressive measures need to be implemented, to remove afk players from the game to move the current queues along more quickly.
It’s great to see everyone that has posted here to support the petition, so that our voice as both gamers and paying customers is heard properly. Keep up the support and things will get fixed, but do keep in mind that some patience on our part will be needed; while the development team works to implement these fixes.
Thank you development team for your work thus far in getting the needed fixes created and implemented. We do appreciate it.