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Don’t forget to check the Known Issues List to see if your issue is currently being worked on by the dev team.
We also have existing workaround for some issues that you can find here:
- What is your character name in New World:
Drekken Hex - What server/world did you experience your issue on: Ferri
- Describe the issue you are experiencing: after being offline, many items on store were gone but I received no gold. They were not in my storage. My storage was not full.
- Is this a bug or an exploit: bug
- (if a bug) How did the issue effect your gameplay: as you can imagine, things like this make homeownership difficult
- (if a bug) Were you able to recover from the issue: it has not changed
- (if a bug) Please include a screenshot or video of the issue that you have experienced:
- What are the steps to reproduce the issue as you experienced: