People got stuck in Siren Queen after party wipe

****** Please make sure you fill out the following information before submitting a report ******

Don’t forget to check the Known Issues List to see if your issue is currently being worked on by the dev team.
We also have existing workaround for some issues that you can find here

To report a player or company for Code of Conduct violations, please do so here

  • What is your character name in New World: Lord Sarphus
  • What server/world did you experience your issue on:Castle of Steel
  • Describe the issue you are experiencing:We were waiting for a party to complete siren queen. They wiped and the siren queen just stood there till the timer expired.
  • Is this a bug or an exploit:bug
  • (if a bug) How did the issue effect your gameplay: We had to wait the full time before we could do our siren queen.
  • (if a bug) Were you able to recover from the issue: yes
  • (if a bug) Please include a screenshot or video of the issue that you have experienced:
    Siren Queen Arena Trapping groups on fail - YouTube
  • What are the steps to reproduce the issue as you experienced: I’m not sure. our party actually wiped too and it kicked us from the arena as normal so I’m not sure what’s up with that.
  • When did this happen? (Date and Relative time; please include your timezone) I think it was around 6 PM EST. I forgot to document that.

Heya~

Thank you for reporting this, and including a clip of the issue. I just want to let you know that I have properly documented and submitted this game behavior to our team for further investigation. At the moment, we cannot make any promises about a definite fix. Though please stay tuned on our official channels to make sure that you would not miss any update.

Thanks a lot for your help. Have a great one!

Well,

I’m stucked right now with 3 other players waiting on the timer to end and praying for the Aeternum gods to not get stuck here for ever.

Its 2:30 PM - BRT
06/25/2022