Problem with the quest Long Live the Queen

[Nene92]

Hello. I have a problem with the Long Live the Queen quest. The problem is that when you step onto the pirates, the optional option to get a ball from the lieutenants disappears, so you cannot get a ball from them. I would very much like to ask for a repair

[Centeotl]

Welcome to the New World forum community, Nene92.

I’ve made the development team aware of this issue in a different thread, however I’ve moved this to the support section so our support team can look into your quest for you.

[Fenrirskoll]

Hello and welcome to the forums @Nene92 and thank you @Centeotl for moving this over,

I am sorry to hear you seem to be having issue with a potential bug in a quest.

Please try the following steps in order to troubleshoot this:

1. Please verify the integrity of game with the Steam integrity check
   How To run a Steam Integrity Check

If the issue persists after this, the scenario will require our tech team to look into your logs and follow up directly with other possibly sensitive account information that is better not posted on the forums so it would be best if you could please create a web ticket by going to Contact Us | Amazon Games.

Please note, the more information you submit the easier it will be for the devs to analyze your scenario. Video data is always very helpful when listing these kinds of errors.

I hope this helps and if not, do not hesitate reaching out to live support.

See you in Aeternum!