hello, sorry for my bad english, I have a problem, I bought a bar folded from empty at the shop for 1,300 coins that have been stolen from me but there is no bar in my inventory nor in the warehouse, how can I solve?
Hello Dyurone,
I’m sorry you’re having issues with your lost item that you bought from the storage.
For this issue you can follow this troubleshooting related with the AGS Files that are linked within New World:
- Windows + R type in %APPDATA%
- Go to Local and Roaming (Both files will include an AGS file) and open them.
- Rename the AGS sub-folder ‘‘New World’’ to something different like ‘’_New World"
- This will refresh the cache files within New World and remove the error launching the game.
If this issue still persist, I’d suggest you to please contact Amazon Games Customer Support using the link below and keep handy the following information:
- Character Name.
- Region.
- World/Server.
- Computer Specifications.
- The previous troubleshooting we’ve already made.
Support for Amazon Games. Read support articles or get game & account help from Amazon Games support reps.
Support for Amazon Games. Read support articles or get game & account help from Amazon Games support reps.
Once more I’m sorry for the inconveniences this may cause. 
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