Purchase Order Expired, coin not refunded

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  • What is your character name in New World: itsJamesz

  • What server/world did you experience your issue on: Acherusia

  • Describe the issue you are experiencing: Open purchase order for Armorer’s Journal for 4.5K gold expired overnight, and my gold was not refunded

  • Is this a bug or an exploit: Bug

  • (if a bug) How did the issue effect your gameplay: Significant loss of coin

  • (if a bug) Were you able to recover from the issue: No

  • (if a bug) Please include a screenshot or video of the issue that you have experienced:

  • What are the steps to reproduce the issue as you experienced:

  1. Created a purchase order
  2. Logged out
  3. Woke up
  4. Coin not refunded

The purchased amount is also not accurate, there are items that I have cancelled and still show as purchased 1/1.

Please refund this gold ASAP. I also had a separate issue last night of Asmodeum cooldown being reset even after failing to craft them, but this issue is more important as I am at a significant loss of coin. Please refund.


Gold not yet returned

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