Purchased Skin in Store, didnt recieve skin and lost Marks of Fortune

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  • What is your character name in New World: Eucalyptus
  • What server/world did you experience your issue on: Delphnius EU
  • Describe the issue you are experiencing: Recieved 10k Marks through Twitch Prime, wanted to buy the Spear Skin for 8,5k and it says ‘‘Transaction failed’’. I relogged, i dont own the skin, and im at 1,5k Marks.
  • Is this a bug or an exploit: Bug
  • (if a bug) How did the issue effect your gameplay: I want to look gud
  • (if a bug) Were you able to recover from the issue: No
  • (if a bug) Please include a screenshot or video of the issue that you have experienced:
  • What are the steps to reproduce the issue as you experienced:


same all my marks are gone and I cannot use my skins.

My all skins and mark of fortune is gone.
İ had 27.500 mark btw.

Same here, bought some skin two days ago and lost everything I bought plus my remaining mark of fortune (40k+)

Region : EU
Serveur : Ship-Trap
Character : Pierreuh

See above.

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