Puzzle bugged in Lazarus!

[Pistols]

• What is your character name in New World: Pistols4

• What server/world did you experience your issue on: Midgard

• Describe the issue you are experiencing: cannot complete lazarus mutation puzzle, it just doesn’t work to step on runes.

• Is this a bug or an exploit: bug

• (if a bug) How did the issue effect your gameplay: game breaking . cannot finish expedition

• (if a bug) Were you able to recover from the issue: no

• (if a bug) Please include a screenshot or video of the issue that you have experienced:
  

  

• What are the steps to reproduce the issue as you experienced:

[Centeotl]

Thanks for reporting this here on the forums Pistols, the developers are aware of the issue and are currently investigating it. I’m sorry its happening to you and so many other people though

[Pistols]

I hope after your devs fix it we will get back the orb. Least they can do

[Arwy]

same here, hoping to get a new key? or how can i apply?

Nickname: EvilMuffiin
server: Barri

[E7Plays]

А similar situation

Nickname: iE7
Server: Barry

I hope will get back the orb