Quest diary bug

[Piro]

• What is your character name in New World: Ishtir
• What server/world did you experience your issue on: Nysa
• Describe the issue you are experiencing: The quest log appears empty
• Is this a bug? Yes
• (if a bug) How did the issue affect your gameplay: I can select quest to track
• (if a bug) Were you able to recover from the issue: No
• (if a bug) Please include a screenshot or video of the issue that you have experienced:

• What are the steps to reproduce the issue as you experienced: always appears
• When did this happen? Yesterday after facing the final boss of the sands.
  Around 24 CET

[o-o]

Hello there!

Do you have any active quests at the moment? Could I see a screenshot of your HUD?

[Piro]

Yes i have a active quest.

[o-o]

I see. Thank you for the additional information!

There is an issue with the quest “Head of the snake” that makes your journal seem blank. If you complete the quest it should bring your journal back.

Please let me know if you have this quest.