Quest pin's dissapear

[dragston]

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• What is your character name in New World:
  Dragston
• What server/world did you experience your issue on:
  Y’s
• Describe the issue you are experiencing:
  I was questing in Weaver’s Fen, I am using auto pin for my quests, I picked up a side quest, that I cannot remember but I remember it was north of the Settlement, after picking up this quest all my pins were removed, checking the Journal entry it still showed them as pinned
• Is this a bug or an exploit:
  bug
• (if a bug) How did the issue effect your gameplay:
  The mobs don’t show marks above their heads if they are part of the quest
  I have to use J every time to see my count of chests I collected/or mobs I killed
• (if a bug) Were you able to recover from the issue:
  Relogging
• (if a bug) Please include a screenshot or video of the issue that you have experienced:
  I do not have this
• What are the steps to reproduce the issue as you experienced:
  I would guess the trigger could either be the quest I picked up, or possibly once I hit a certain amount of pinned quests something caused this issue.

[Enchester]

This happens every time I play too. It starts when I run by a corruption event and the “Abandoned” message gets stuck in the upper right corner. For me the pinned quest section gets pushed down to where my weapons are in the bottom right corner. Then a few interactions later and they disappear completely. An “UI Reset” button like in WoW would be helpful for things like that. Customer Service told me the only solution is to log out and log back in (which is of course horrible for the high queue times).

[Leiloni]

This has happened to me a few times the past few days. I’ve noticed it seems to happen after I’ve been on for a couple hours. It also often seems to start with the quest log being pushed down a bit as if there were an event message on the top but there isn’t anymore. Eventually the quest tracking just disappears completely. Occasionally I can get it to pop back up temporarily (but still at the bottom). Either way the quest mobs do still show that they’re part of a quest. Only permanent fix seems to be a relog to get the quest tracking to show up on screen again.