Hello @Ado720
Thank you so much for your patience, our team needs to gather some extra information.
Could you please answer these questions?
I’ll be waiting for your response! 
Hello
Its not in a particular situation, it just occurs during specific time like from 21:00pm to 23:00pm. Sometimes the freezes starts also in the afternoon. It doesent matter how many players are in the area. I have an Italian internet provider called Eolo, but the issue happens as well when i have max connection (100mbps) and 50 input latency in game. I have this problem since the void patch and some operators in the live chat told me that is a common problem.
Hello @Ado720!
Thank you so much for all of the details, I’ll share them with our team and I’ll let you know as soon as we have an update!
Have a great day!
hello any news regarding this issue?
Just an idea… Are the freezes happening when the server is executing the gleamite meteors by chance?
No they happen at random
ok, i was thinking that maybe they are, even though you arent near them, causing you issues because the extra load they put on the server, and by relation, your system.
One thing to keep in mind, other people arent having this issue, especially at a certain time.
While it COULD be the server and/or code, it’s more likely your computer system.
And im not saying that its underpowered or not good enough, just listen for a sec…
Windows schedules things to be done at certain times, most of this is automated, and you never know its even going on.
Go to windows search and type Task Scheduler.
Open the program.
In the left column, click on Task Scheduler Library.
Now in the middle upper section, you will see all the automated tasks that windows will perform for itself AND installed app/programs.
Start by looking for anything thats executing a task during the times you mentioned the issues.
If/when you find some, right click & disable them.
To be honest, for the best overall performance disable everything that has to do with google update, Graphics card update(nvidia/AMD), Microsoft Edge update, Crash report send times, and anything related to antivirus scans.
You may have more that could be removed, depending on whats installed on your PC.
Essentially you want anything attempting updates, checks, reports, etc while you are gaming to be disabled, and its always better to manually update these as you need.
For example when you launch google, it will tell you that it needs updated.
After youve done all that… i recommend uninstalling any antivirus you have, keep the installer… and every once in awhile reinstall it, do a thorough scan, then uninstall again. Repeat as needed.
Then theres 2 programs i recommend you download & install…
The first being “Cleanup by steven gould”
This is a basic cleaning program to safely remove uneeded files, junk, obsolete stuff, etc…
Then download and install CCleaner… You want to run the cleaner, and run the registry repair, and the “fix windows issues” part.
Once youre done, you can delete CCleaner as you dont want its active element running in the background using up resources. You can keep Cleanup by steven gould if you would like… it doesnt have an active running element… both have been around for about 20 years and are trustworthy.
After all that, restart your system, test the game, and let me know if it helped any for you! Good Luck.
I will try what your saying but this issue started since the void patch amd happens only in a specific time of the day, it would b weird that is my pc
Understandable… But in the end, all that will only make your PC and New World run better.
Also… In-game… Open settings, click preferences tab, make sure bandwidth mode is set to HIGH and Emit Client Telemetry Data is set to OFF.
I’m having this issue for almost a week now. Guess what? Its no longer only happens during specific times, now its just random. So I haven’t been playing since then. Stuck in character page as it keeps on loading, I had to force quit and open the game, over and over till I finally logged in, oh but surprise, the game froze after a few secs-1 min. I never has issue with other games or MMOs, sure bugs always there in every game, but I can still log in. From what I gathered in the forum it happens to many players in SEA server, Malaysia, Indonesia and Singapore mostly. Sounds like a server issue to me.
i also think so that. Apparently this should be fixed during this patch
the issue has not been fixed, i’m having issues right now, randonm freezes that leads to crashes. I talked with live chat and they told me its a known issue, but still not ETA. This is making the game unplayable
Hello? I was being told by live chat that this issue was gonna be solved in the patch of the 30th december… It was not. Do you have an update
SoaringMoose
Us west yggdrasil
Same basic issue since the last update, in the evenings it doesnt matter what im doing from chopping a tree to running an expedition I get occasional random freezes (no lag detection or anything like that) that last for 10-20 seconds. I have noticed that if i change from fullscreen to windowed mode it almost stops happening, goes from a few times an hour to maybe once or twice an hour. Ive tried the fixes above as well that didnt help and came across the windowed fix in another thread. 
hello? still having the same issues, i tried the solution proposed by live chat to update my nvidia studio drivers and delete the ags folder in appdata but still didnt work.
The same (
hello still no news?
Hello @Ado720,
I’m contacting our developers team, I’ll let you know as soon as I get any more details from them regarding your case!
Enjoy your day! 
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