Region Transfer did not work, but went on cooldown

Hi, today I tried transferring my toon from US West(Yggdrasil) to AP Southeast, I clicked confirm get got logged out, I closed the game. When I logged back in I was still in Yggdrasil, but the region transfer initiated its 3day cooldown. Do I wait another 3 days for this bug?

Checked my friends list, It’s gone. Weird that im still on the same server.

Hello @paobukid,

Welcome to the New World forum, I’m really glad to see you are here at the forums and hope you can enjoy your time here and at the game as well!

Currently we’re investigating the situation however we still haven’t received any official update.

We appreciate your patience while the team investigates this in more depth.


My Character’s name is “Manong Juan”, I hope you can help me with this. Thank you!

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