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What is your character name in New World: Uzukune
What server/world did you experience your issue on: argand
Describe the issue you are experiencing:I was having an issue with the ritual quest where you get the heartgem from amrine. i did all that got heartgem went to ritual site and it bugged out so i reset the quest but when i did it consumed my heartgem and now i cant do the ritual or progress. i tried running amrine again but i wasnt able to get the heart gem after the boss it doesnt glow or anything
Is this a bug or an exploit:
(if a bug) How did the issue effect your gameplay: cant progress
(if a bug) Were you able to recover from the issue:no
(if a bug) Please include a screenshot or video of the issue that you have experienced:
Same problem. I assume sharing my character info or creating a bug ticket would be pointless as this is affecting so many players. Has anyone received a response or gotten a fix? This is a pretty huge bug as it essentially breaks the main game progression. As a new player, the lack of dev communication here is not at all encouraging.