Server Move redundancies & limitations

I purchased the game a few weeks ago.

I wasn’t able to join the server my friends were on as it was full. I used my server transfer to join them last week. The company they are in have now moved server.

I am once again playing by myself - now on a completely dead server.

I raised a ticket highlighting my issue which was rejected. I am now left with no choice but to reluctantly quit the game. This is not something which I want to do, but I fail to see an alternative.

I really think either a second move should be available, or a move should have a set timer within which you can reverse it and regain your token.


Hi @Falgorn!

Thank you so much for joining to our Forums!

Transferring again will require an additional token. Our team will continue monitoring world populations, queue times, and will evaluate the need for an additional wave of server transfer tokens to be given out for free.
We will later make server transfer tokens available for purchase in the store. We will give notice ahead of time when tokens are changing to a paid service.

You can find more information about server transfer here:

Server Transfer Update

[Dev Blog] Update on Current Issues #2

Thank you for bringing this up.

I messed up and transferred to the incorrect server, which is 100% my fault. At first I wasn’t worried since I would just wait until paid transfers came out and then pay to switch once those are available. But two issues there; 1. I’ve realized that I don’t enjoy playing the game solo and don’t want to wait until that happens(no specific ETA as far as I have seen) want to be able to play with my friends 2. In the post where they discussed server mergers they said they would not allow transfers to merged servers. That server is almost certainly getting merged. If that happens and I can’t transfer I will have no interest in playing this game anymore.

I know that it was a mistake made by me. I am even willing to pay a reasonable fee to fix that mistake. But if it either takes too long for me to get another transfer token one way or another. Or I am unable to join my friends after the server merger I’m going to end up quitting this game that I do enjoy and want to see through these rough patches.

Hi Jonabg19,

Many thanks for your reply. As I mentioned in a separate thread, social media of all kinds is full of people in a similar situation - stranded on an empty server having used their token to join friends on a previously full / un-joinable server.

When I started playing, the server my friends were on was full but transfers were incoming. Shortly after I used my token to join them, the company they were in moved and it made sense for them to go with, but like many others I’m now stranded on an empty server. I’m no longer playing as I’ve zero interest in playing an MMO by myself, despite the fact that I was otherwise enjoying the game.

If more tokens are given out or become purchasable imminently then the issue is resolved, but if it’s months away I’ll have long since moved on.

Again - I strongly encourage you to address this as quickly as possible before you lose swathes of players.

Kind regards,

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