I had Orofena highlighted and when i clicked transfer it read Castle of Steel as the destination. Normally i would honestly just chalk it up to an mistake and cough up the $14.99 but ive already spent money in the shop and not gotten what was promised (al my shields instantly have no color even though they cost $7.00 each). And i have to wait 3 days to try again. Ive supported the game through several alphas and would love to keep spending money but need to actually get what i am paying for JUST ONCE.
Hello and welcome to the forums @robertcpch,
I am sorry to hear you seem to have had issues with your transfer. Our devs are aware this scenario is coming up sporadically and are working on a fix.
This scenario will require our tech team to look into your logs and follow up directly with other possibly sensitive account information that is best not posted on the forums so it would be better if you could please create a web ticket by going to Contact Us | Amazon Games.
Please, do not hesitate reaching out to live support to have this looked into.
See you in Aeternum! 
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