Server Transfers Bugged!

[SevzGaming]

• What is your character name in New World: SevzTheDestroyer

• What server/world did you experience your issue on: Orofena

• Describe the issue you are experiencing: I’m unable to transfer to another server. At first, it was saying I was in a company still. I was not in a company. The only way I was able to fix this part, was by changing factions. I changed my faction and it said I had a 3 day cooldown (this was yesterday, after the changes). Today I log in, and it’s 28 days. My timer is going up when it should be going down. I HAVE HAD THIS CHARACTER ON OROFENA SINCE NOVEMBER 2022!!!

• Is this a bug? (If this is an exploit, please follow the steps here: BUG. Try to transfer servers, days go up when should go down.

• (if a bug) How did the issue affect your gameplay: I’m now unable to rejoin my company, and unable to transfer to the server where I had companies waiting for me. This is a massive issue.

• (if a bug) Were you able to recover from the issue: NO

• (if a bug) Please include a screenshot or video of the issue that you have experienced:
  

  
  
  
  
  
  (EVIDENCE OF HOW LONG IVE BEEN ON OROFENA) Twitch

• What are the steps to reproduce the issue as you experienced: I went to the store and tried to change servers.

• When did this happen? (Date and Relative time; please include your timezone)
  This all occured after the 30 day cooldown update. Fix it.

[SevzGaming]

@Luxendra Please can I get help with this?!

[Humbler]

maybe all accounts have a cooldown after the patch i haven´t switches since after patch but that would be a reason

[darkdayy]

They said if you are on a 3 day cool down, prior to the patch, it will be increased to 30 days (minus whatever days you already went through).

[SevzGaming]

I was not on any cooldown, again. I’ve been on the server, have not left the server since Nov 2022.

[SevzGaming]

No I’ve had other company members able to xfer today/yesterday.

[NWShotty]

Absolutely outrageous transfer bug

I transferred to Orofena from Castle of Steel on January 20th before the change to transfer timers was implemented due to the fact that if I transferred 5 days before then I would not have a cooldown since it was 3 days on the cooldown and I would have plenty of head room. This is apparently not the case as I now have a 23 day cooldown even though I transferred before the time of the change with no cooldown. [image] [image] [image]

Join the party. They messed up all transfers and won’t fix it

[Ashvane06]

I’ve been waiting on my fix for 9 days. Was gonna transfer to Maramma and got hit with that error message, a couple days later the CD pops up im pretty much done trying to contact support about it bc how long its been since I opened my ticket which is Ticket #V820644896. It’s gotten to the point they just stopped replying back to my messages. i’m clearly not the only person facing problems so I do not not understand how a fix for this hasnt been expedited.