Shade Walker Pants vanished from inventory

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  • What is your character name in New World: medzu
  • What server/world did you experience your issue on: Yggdrasil
  • Describe the issue you are experiencing: I swapped out my armor for leather working armor and when i went to put my pvp armor by on my pants just vanished.
  • Is this a bug? (If this is an exploit, please dm Aenwyn or Luxendra)
    Bug
  • (if a bug) How did the issue effect your gameplay: It took away a piece of armor that I used for my pvp build making pvp undoable
  • (if a bug) Were you able to recover from the issue: No, restarted the game, checked file integrity, and checked every storage post and no luck.
  • (if a bug) Please include a screenshot or video of the issue that you have experienced:
  • What are the steps to reproduce the issue as you experienced: I swapped my armor out for leather working cloths and when i went to put my armor back on my pants vanished.
  • When did this happen? (Date and Relative time; please include your timezone) 10/1/22 10 am PST

Hi @medzu

Welcome back to the New World forum, I’m really glad to see you are here at the forums and hope you can enjoy your time here and at the game as well!

I do apologies for your missing PvP gear.

Based on your explanation, your pants weren’t salvage. So please proceed to contact AGS customer support to escalate, and request restoration. (New World Courtesy Service - dropped items)

AGS customer support (Contact Us | Amazon Games)

Please make sure to add the DxDiag and Gamelogs through a sharing link from a Cloud Storage like Google Drive to the support report; instructions for generating a DXdiag:

Game logs can be found on:

\Users\USERNAME\AppData\Local\AGS\New World\CrashDB\reports\

If you need further assistance in any other issue please don’t hesitate in reaching us again!

Wish you the best and a nice week.

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