Sold house, lost nearly every furnishing item inside

[Emmerson]

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• What is your character name in New World: Emmerson Turt
• What server/world did you experience your issue on: Olympus
• Describe the issue you are experiencing: Sold my house in Windsward, instead of all of the furnishing items being put in my storage, only some were. I lost nearly every single furnishing item in the house including multiple Golden Steel chests, Major Corrupted Combat Trophy, and a bunch of other expensive things. The game showed NO WARNING that this “unique item” limit would be hit. Typically when selling a house, it ignores weight so I figured it would ignore unique item limit and I just wouldn’t be able to place any more “unique” items in the storage until I got back under 500. This is truly heartbreaking. I guess I learned my lesson to never decorate houses again. At minimum, PLEASE warn players they will lose items or do not allow the sale of a house if the unique item cap will be hit.
• Is this a bug? (If this is an exploit, please follow the steps here: [Dev Blog] How to Report Exploits - Updated)
• (if a bug) How did the issue affect your gameplay: I lost tons of furnishing items and trophies.
• (if a bug) Were you able to recover from the issue: No, there’s no way to get them back other than having a GM restore the lost items.
• (if a bug) Please include a screenshot or video of the issue that you have experienced:
• What are the steps to reproduce the issue as you experienced: Probably just sell your house and hit “UNIQUE ITEM” limit…
• When did this happen? (Date and Relative time; please include your timezone) 11/2/2022 ~2:10pm EST

[Chameliaca]

Hello @Emmerson, hope you’re doing well.

I’m sorry that your furniture has gone missing after selling your house, I’d like to ask you that you try a workaround to a similar issue that the user @JakeL has provided in another thread:

Sold my house in Everfall and now my trophies and furniture are missing
Are you at the item limit in Everfall? (if so: they should be there, you just might have to move some items to another storage to see them?)

If after trying this you still cannot find your furniture, please try verifying the integrity of the game files and let us know if you’re still unable to find your furniture afterwards.

Hope this information helps, have a good day in Aeternum.