Something false detect as cheat "Login Blocked: Suspicious Software or Corrupted Install Detected"

[FearFactor0425]

Name: FearFactor
Server: Camelot

Was playing just fine, fast travel to everfall. While organizing my storage and crafting. Got kick with “Login Blocked: Suspicious Software or Corrupted Install Detected”. Went to eat lunch and try to log in again later and got hit with “BAN FOR CHEATING”, Now I’m really confuse. Been playing this game since closed beta. Got over 466 hours on the release version, not counting real money spent for in game skins. I’ve no ban or vacban on my steam account. Nothing i can think of would cause this. Unless my Corsair ICUE RGB or Logitech GHub might false trigger EAC. I don’t know at this point. Maybe a DEV can help. @JWarlock

[dezet]

https://www.amazongames.com/en-us/support/new-world/articles/appeal-a-ban

[stykyt]

EAC is a joke, it doesn’t catch the actual bots at all.

The bot on Frislandia is still at it

Continuing the discussion from Why aren't obvious and repeatedly reported bots banned?: Still in game, still doing nothing but the exact same step perfect loop over and over, still nothing done about it. [image] Amazon will ban legit players who are targeted with unfounded malicious mass reports, but 30 people all report a bot, some WITH EVIDENCE and nothing happens. Perhaps stop closing the threads on this guy so we can all all post the evidence collected in one place? Or are you afraid it …

Maybe point that out to support, if people want to use bots they are apparently able to without consequence as EAC is completely unable to detect one that has been running for three weeks with multiple reports from multiple people.

I’m sure I’ve seen more than one other person with a ban for “cheating” mention they have a Logitech Ghub thing too, I wonder if that’s a commonality.

[iMex]

There are more and more people with falsepositive bans. Nice

The kids in the forum cried for bans and now the wrong people get them. This must be some sort of joke

And the support tickets about bans are alle closed with “EAC says you are a cheater so this must be correct” bye

[JWarlock]

Greetings @FearFactor0425

I do apologize about the unexpected experience you had within your play-through.

In this case you can take a look at this article: [Notice] Temporarily Disabling All Forms of Wealth Transfers that explains why this option was disabled.

I hope this information granted has been provided you gives a great and helpful insight.

[Daemon]

@JWarlock

e unexpected experience yo

lol

[DaveyBonesJones]

[Notice] Temporarily Disabling All Forms of Wealth Transfers

Hi all, We are aware of a possible gold duplication exploit that has been circling and we are temporarily disabling all forms of wealth transfer between players (ie. sending currency, guild treasury, trading post, player to player trading). Any player that has engaged in the use of this exploit will be actioned against. Once the gold duplication exploit has been investigated and we are ready to turn on wealth transfer again, we will update this post. Thank you for your understanding.

I think he’s complaining about his account ban, not about disabled options XD
but still this is hilarious:

“I do apologize about the unexpected experience you had withing your play-through.”

[JWarlock]

My bad, I just noticed I answered the wrong player.