Steam Family Share Disabled and no refund for skins bought in-game store

Can you provide that link please. It would be great to have that source in this thread.

That’s one I’m trying to find the redacted screenshot to protect the CS person that was posted but with so many family share threads running I’m struggling


I do not see any mention in that thread or any link within this thread that references someone playing on the account with the game installed possibly losing their high level character forever if they did this?

I would like to see the statement because if something even close to this was stated by an Amazon Gaming employee, it could hint to the fact that they might be working on character transfer but even this would not result in losing the progress from the Family Share, just possibly the new progress on the main account if you start a new character as you cannot have two characters on the same server on the same account.

since you have been using family share quite a bit, i have a question

I know that there can only be one person playing the game at a time, but can multiple people play multiple games of yours simultaneously?

i’m not 100% sure, i was family sharing NW and my brother at the same time RAFT, but maybe could have been possible for NW fail implementation, but i think the answer should be yes, since i opened other games (didn’t checked if my brother was playing at that time)

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Found one of the posts but these forums are terrible

Good to know, thanks!

Ended up buying a second license, my character was just fine. Only problem is that I got the 72 hour chat/trade restriction, but that should hopefully be gone tomorrow night.

Ok, so no actual link or response from a Dev, just someone saying they heard something?

It sounds like the person making the statement played for a bit on the account with the game and then played on the other account through family share once there was issue with queue? Not certain why there would be an issue transferring the character to the other account with the game if he/she continues to play on it other than he/she would need to delete the character on that account IF they wanted the other progress to carry over to the same server.

Glad you are able to continue your progress. I think the system views this as a new account as this is the first time New World has actually been installed on that account. I think Amazon may be working on a solution for this 72 hour restriction for those that purchase the game and install it on an account they previously had 72 hours or more on.

Yeah, not too worried about it. Waited the first day for Amazon to formulate a fix but I wanted to play. Now I have an extra account and the old char is primed to transfer across regions once they implement that.

Oh i had this problem i fixed it by buying the game on my other account.

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This. So much this. He has money to blow on cosmetics but suddenly his pockets are empty when it’s time to buy a license for the game itself??

If you had a locked account that was linked by family sharing if you buy the game again on that steam account does it unlock everything you already did?

I seriously don’t know why you guys defend this “TRIPLE A” Studio by suggesting it is STEAM’s fault for having AGS games to have a Family sharing feature.

No AGS didn’t turn off this feature as a competent game studio would normally do when it comes to MMORPGs. Where players took advantage of by creating new accounts from Family Sharing.

By the way, it is not a “faulty” Steam feature, it is for mostly single-player games that you don’t want to buy multiple times and want to share with your family or friends.

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AGS wanted to do something nice for family share people. Family share people abused this and botted, scammed, exploited. And now they are mad that they lost their privileges. AGS isn’t to blame. Family Share users are to blame.

LOL love this level of white-knighting.

It is bound to happen, what do you think the botters, exploiters, and rmt will do when they find out that they are letting people in for free. As long as someone paid the $50.

That is the problem of foresight, where AGS seems to lack off some obvious zero risk management.

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the funniest thing is that people still believe that the family share block prevent bot/cheater…
they will continue to bot with or without this… like in all games
never saw a game without bot/cheaters, the only way for prevent it is with a big moderation team that ban them as soon they pop, but that is almost impossible… if the bot/cheater was the problem they could have just banned the account using the steam ban, this would have banned the main account and prevented other shares… seems like the stuff the no-vax say, people get sick with the vax so better be without vax, people get killed with the seatbelt in the car, no seatbelt, people get killed with bike helmet, no helmet, etc etc etc

if you need to pay 50$ for a new account and with it u can make 100$ with a bot before get banned u have +50$ and can make a new account, repeat and u will still earn more than what u lose, until they can make more money than what they spent is always worth
maybe, and i say maybe, the number will decrease a little bit, but this will not change much, less bot = less gold = higher prices = same income
when they blocked the trading for the dupe the prices of the gold was around 1.6€/k now is around 2€/k
basically the price is increasing, but the people who sell is still there, so they don’t care about the family share

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Don’t know what they set the limit with their Family Sharing normally it is either 1 or 5. If it is unlimited then the big difference is what a $50 can do compared to $100 or the consecutive $50.

Right now on my server, there is no RMT/gold spam. I didn’t wake up in the morning, brush my teeth and add 5 or 6 to my friends’ list. Was that magic?

u don’t need a rmt/gold spam, google something like “new world gold price” and u find all… and surprise they are still there in all servers

Since Family Share is a Valve feature, Steam is aware that a game, despite having 0 hours of play on one account, has been played on another account.

So for Steam, despite having 0 hours on the account where I purchased the game, check that it has been used on an account combined with the Family Share and rightly does not make the refund.