My escalation on this issue received a response from the team and I was asked to relay to you that they are already working on this issue and a fix has been identified. This fix will be applied in the upcoming patch. I do hope that will improve your experience with New World. We greatly appreciate your patience and understanding in this matter.
I am really sorry that you still didn’t receive the harvesting gear, I will escalate the issue further with the concerned team and update you as soon as possible.
I’m sorry for the inconvenience you are experiencing with the missing gear, the Dev team is working quickly to correct this and replace the lost items with the next patch. Any player who had ever earned a single piece of this of this gear will be rewarded with a full set of equippable, bind on equip, Horticulture gear at the highest tier that was ever earned. The items will be distributed directly to players and show up as a armor chest that will deliver the full set of gear. This is the main link to follow Harvesting Gear Disappeared! - #34 by Sophi
Thank you so much for your patience on this, have a lovely day
Thank you for responding I really hope you can and will help this should have been fixed 10x over now like the title says been jumping thru hoops and empty promises from @Arshi and @Lazer
What is your character name in New World: Ni4Ni
What server/world did you experience your issue on:Rocabarra Vanaheim Xi EU Central
Describe the issue you are experiencing: My harvesting set is missing
Is this a bug or an exploit: BUG
(if a bug) How did the issue effect your gameplay: My items are gone
(if a bug) Were you able to recover from the issue: No,
come on guys , I think I have been patience long enough…been since November it is your turn to make this right and stop telling me to wait or jump thru any more hoops JUST MAKE THIS RIGHT!!!
@Wolfes still nothing !!! Sick of the run around now and my patience has ran out Just give me the damn Gold so I can replace what you took away it has been months now , you guys already said yea I had it and needs to be replaced and would be done in the patch 10 patches ago but still nothing .
It shouldn’t be this hard they know they messed up and removed it from the game , but still made us jump thru hoops and prove we had it and when we do , they still didn’t make it right … ALL WE ASK IS FIX WHAT YOU F’ed UP nothing more nothing less !!
Sorry to hear you didn’t get any gear and thank you for providing Ticket ID V485303516 previously.
By looking at the ticket information, I can see that more research will be required at this time. @Wolfes will keep an eye on the case and update you as soon as there’s new information.
My escalation on this issue received a response from the team and I was asked to relay to you that they are already working on this issue and a fix has been identified. This fix will be applied in the upcoming patch. I do hope that will improve your experience with New World. We greatly appreciate your patience and understanding in this matter.
Now after 20 days of saying it will be given to me in the next patch ,now you are telling me more research is needed . listen keep the f’ing gear and just give me the Gold 6800.00 will cover buying a new set you f’ing jokers !!!
Items should’ve been distributed directly to players and show up as a armor chest that will deliver the full set of gear. See official post below.
If that’s your case, everyone is welcome to report this bug in [Megathread] New World 1.2.1 Update Bug Reporting if you haven’t done it yet. Our Community Manager Luxendra is collecting those so please make sure to use template below so we can get as much information possible.
How to report a bug in Forums:
What is your character name in New World:
What server/world did you experience your issue on:
Describe the issue you are experiencing:
Is this a bug or an exploit:
(if a bug) How did the issue effect your gameplay:
(if a bug) Were you able to recover from the issue:
(if a bug) Please include a screenshot or video of the issue that you have experienced:
What are the steps to reproduce the issue as you experienced:
You guys can also report a bug in-game:
Log into the game and load in.
Press “Esc,” click “Game Menu,” and then click “Submit Feedback.”
Provide a description of the bug, rate your experience, and then click “Submit.”
Finally, for people who filed a Ticket previously, feel free to Contact Customer service for ticket updates at your convenience.
Thank you for helping us improve New World and See you in Aeternum!
^^^That was posted back in Nov 21 Thanks for show how long this has been going on now ^^^
Still no Harvesting Gear , like said after patch ! Need Gear or Gold to buy new set|! - Game Support / English Support - New World Forums
Did this about 3 times now WTF are you coping and pasting stop turning the page in the book next to you and giving us the run around stop telling us it will be in the next patch rolling out or you are going to ask the Dev team and JUST GIVE US OUR SHIT BACK>>>>>>>>… you need to make this right GEAR or GOLD no more delays . Stick the whole Thank you for your patience and understanding where the sun don’t shine . I have proof four (4) different times now saying that they checked my files and shown I did have the gear and would be replaced in the next patch but still nothing instead I am here getting j’ed off by you now what happen to @Lazer , @Arshi or @Wolfes ???
Ni4Ni
