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- What is your character name in New World: Medazzal
- What server/world did you experience your issue on: Themiscyra
- Describe the issue you are experiencing: Missing store item (I think it was purchased)
- Is this a bug? (If this is an exploit, please dm Aenwyn or Luxendra) I would guess so.
- (if a bug) How did the issue effect your gameplay: I am unable to use this crest to create a banner for my company.
- (if a bug) Were you able to recover from the issue: No
- (if a bug) Please include a screenshot or video of the issue that you have experienced: See attached.
- What are the steps to reproduce the issue as you experienced: N/A
- When did this happen? (Date and Relative time; please include your timezone) 10/02/2022
about 3pm central time.
PLEASE SEE BELOW FOR DETAILS**
Last year around launch I had purchased (I believe I had to purchase it) a Company Crest bundle that had what I would call an “engineering logo”. This was what we used for our company.
I transferred off my server yesterday along with my girlfriend. We always make a “guild” for the two of us.
When a player transfers to a new server, they have to leave their company.
So I went to recreate our company on the new server, and I no longer have access to the guild crest bundle I purchased last year (again, I think this was a purchase. My store purchase history only goes back 10 purchases).
The accompanying screenshot is one of my GF and I in game, and you can see the company crest we used in her nameplate that is no longer available.
the other screenshots showcase what I am allowed to use, and you can see there is no “engineering logo” to be used.
Thank you for your help.
