Sudden restart and lost 6k

Game Support English Support
1

no news all of sudden restart and lost my 6k for no reason literally

2

Hello @xoomer.namer ,

Greetings :slight_smile:

I am sorry for the inconvenience caused. due to sudden restart of server.

I request you to perform the following steps and recheck the inventory for gold.

-Run Steam and New world as admin
-Run Integrity check-

-And relaunch the game

Let me know if this worked.

Thank you!
Have a Great Day!! :evergreen_tree: :sunflower:

3

thanks for the reply as u said i did everything still no luck on getting 6k back

i did integrity check and relaunched game also with admin same

4

Hello @xoomer.namer ,

Thanks for trying the steps and promptly responding.

I will escalate this, and would need further information-

Please help me with the following details:

  • Character Name:
  • World/ Server:
    3 in game Logs and Dx diag report-

Instructions for generating a DXdiag: Open and run DxDiag.exe
Instructions for finding the in-game logs:

  1. Press Windows+R on the keyboard, type %appdata% and press enter.
  2. Open the most recent file from this folder: /AppData/local/AGS/LogBackups.
  3. Paste the contents of the file into .txt document and send these as attachment in PM.

Thank you :slight_smile:

6

you are not accepting messages

7

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