Syndicate Faction Advancement Quest Locked?

So going from lvl 1 syndicate to lvl 2 syndicate you have to head to Brightwood to do a challange. but when i get to brightwood there is no tracking dtails and faction rep wont give me anything. is this now lvl locked? as im only 17 and bright wood is a 25 area?

plz help

AP Southeast Luggnagg

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