This happened to me tonight. I played on a new character for 3 hours before I realized that the territory standing bar was still at zero. The person I was grouped with did the same content I did and they gained 4 levels. I was stuck at zero. I quit the game entirely and loaded from scratch, and at that point I started earning standing, but none of my missing standing ever came back. My character is still missing 4 levels worth of standing. How do I buy a house if I can’t get this levelled? As PrisonerZero asked, are we going to be compensated?
You should be able to see the quests I completed and award standing for those at the very least (all of my current standing was gained through gathering because we stopped questing when I realized I wasn’t getting the full benefit of the rewards.
I don’t like the fact that I can’t file support tickets in the game. I sent in my “feedback”, but I don’t know if anyone will ever look at it, or address my issue.