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Don’t forget to check the Known Issues List to see if your issue is currently being worked on by the dev team.
We also have existing workaround for some issues that you can find here

To report a player or company for Code of Conduct violations, please do so here

  • What is your character name in New World:
  • What server/world did you experience your issue on:
  • Describe the issue you are experiencing:
  • Is this a bug? (If this is an exploit, please follow the steps here: [Dev Blog] How to Report Exploits - Updated)
  • (if a bug) How did the issue affect your gameplay:
  • (if a bug) Were you able to recover from the issue:
  • (if a bug) Please include a screenshot or video of the issue that you have experienced:
  • What are the steps to reproduce the issue as you experienced:
  • When did this happen? (Date and Relative time; please include your timezone)strong text

I would recommend filling out the format, as it has a lot of useful information for the devs. Have you checked all of your storages? How many are missing? Is anything else missing?

jup checked all storages + inventory looked for bags on the floor. doesnt seem like im missing anything else.

I would recommend contacting support then.

i mean my job is done men. people who read this may wanna hold of to crafting good amounts
of infused fragments. was it a one time thing? is it even a bug? will it also happen with for example armor fragments? who knows its just a stupid thing that probably cant be fixed.
dont wanna hear a sorry. dont want any kind of refund. just wanted to tell what happened so people maybe dont use them for a month from now and then give it a try.

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