Its clear there are moaners complaining about things that exist (the monsters, how dare they). And then there are the self-righteous. The enlightened. Those who feel that they are the only ones thinking what they think. Those that know that every forum needs a hero, and god-damn it they’re the ones that need to step up. Someone needs to right the ship. To point out to all the moaners what the “truth” is.
All hail Super-Forum-Person. The level-headed bastion of propriety and order, in a sea of vagabonds and sub-par intellects.
Thank you SuperForumPerson for saving me. I now understand what i need to do, what i need to think, how i need to express myself, and who i need to be. Cheers
I’m a software engineer. I can tell you I have no idea what their software stack looks like. What I can tell you is that there seems to be VERY little in the way of best practices being followed here with regard to unit and integration testing. They don’t even have a public test server up and running to allow their player base to help them uncover the bugs they don’t find in “QA” - they just release what looks good (this is why they keep calling them speculative fixes ffs). They also release knee-jerk changes, like blocking all forms of wealth exchange, without fully understanding the ramifications of those changes. They created a whole new way of duping gold by doing so!
This is why I don’t feel bad making the assertions I’m making here. No one is perfect, but this kind of stuff is over-the-top types of bad.
A lot of the frustration I’ve heard stems from the many players who spent hours participating in testing & providing feedback only to be presented with a very buggy release.
BLAMING the development team though definitely needs to stop though. They’re told what to do & they do it. Even if they know better than the person directing them.
Something like this doesn’t resonate with the people who complain. Most customer service related issues are fixed by simply addressing the problem and solving it.
The most important thing is from AGS point is to not take anything personally and focus like a laser on every problem and issue and wipe them out. Small and large issues alike are important.
Even unrelated problems, redundant problems and issues that were already fixed should still be addressed (even if its just telling them, “been there done that…NEXT”) would do a great deal for positive feedback and progress.
Worked in the customer service industry for a long time. (everything from stores to dispatch to cable tech help to IT to QC). Most customers who have a problem…want it solved beyond everything else.
You try to to convince us that this broken game of clown fiesta, bug carnaval and exploit championship is OK? It’s defenitly not. It’s more than month from the release and with every patch it gets only worse. Is that what you call “They’re doing what they can as quickly as they can”?
I’m likely making way fewer assumptions than the actual developers of this product. I can give them a pass for the complicated set of circumstances that could lead to coin and item duplication, and a lack of foresight when it comes to all of the different code paths in play that interact with the underpinnings of the financial service API that they were attempting to block traffic to - there will always be edge cases depending on the framework and how it’s implemented. However, things like the weapon mastery exploits should be easily testable, especially when they can be very easily reproduced by the player base at large. If functionality boxed into the one segment of the stack isn’t testable, then the code is in a worse state than I would like to imagine.
Also, the lack of a public test server isn’t an assumption - it’s just not a thing that the user base has access to.
Coding and sit on a chair are 2 different things. For sit u Need ur body and ur brain and a bit of effort. To code a game you Need at least 4 years of school or some kind of degree and for SURE u Need to be skilled too. So stop saying or compare Devolping a game with normal stuff in Life.
I cant say i support broken games, that we fix later. Do you go to a resturant to, getting unfinished food? Look my fish is half cooked, and my potatos are cold. That is why pps complain. If you are called a chef, or a game dev… You better do your work, either you get complains, or guests leaving the resturant. Its not science. Or just bad game management from the top… Mooooney… Sad part, you wont get your money, if the fish is not cooked. Would you encourage the rest of the chefs to serve bad food to? This is what you do right now. For me this is like a 5 star michelin serving half baked food, and people leaving the resturant angry.
How about you tell us about some of these exploits in WoW and FF14. Then tell us how (and how quickly) they solved them.
Can you tell me why the +10% damage buff food in outpost rush gives you 50% reduced damage taken? Who’s the QA member that tested this?
Did no member of the QA team test honing stones? Because they’re all showing the incorrect values to.
Its not just that they’re slow to fix the problems, its that they never even did any QA to check if the things they made worked the way there were supposed to.
This is a fundamental part of building ANYTHING. Not just games.
Makes thing
Thing is supposed to do X
Does thing do X?
Yes? Continue
No? Fix it.
New world just made thing and hoped it did X.
Turns out it doesnt.
