This can’t actually be the official position of the company. Wait another 4 days and then contact support? You guys took things out of our inventories 2 weeks ago, why can’t you just put them back? Short of that why can’t we have a refund over this issue? Or the plethora of other issues you guys have created for us. I know you’re just the mouthpiece but this is really a pretty low class way of dealing with paying customers.
Really, guys, nobody worries that they are taking information which they don’t need to help to you? And they wont help you if you didn’t send them that information like dxdiag. Support is useless, support is scam, was created so much tickets, and didn’t get any solution, NEVER. I think New World’s support is bot software, which is answering you with templates, and when the bot is in dead end, somebody going to answer you.
Asking dxdiad
Asking SteamID
Asking Steam Login
Asking \CrashDB\reports
It’s pointless. It’s sensitive. It’s scam.
In this topic devs said nothing about this, only about “Rolling out”.
The main point was you disrespect your community Amazon, people like me wasted 800+ hours on your game and you’re asking to waste more time in gathering information which is no need to solve our problems in tickets, but you wont accept tickets if we didn’t send this sensitive information to you.
SCAM.
Nice trolling, you didn’t read what I’ve wrote? Man, no needs to asking me DXDIAG or CrashDB, it’s not for helping me to solve the problem, the only reason they are asking it is THEIR OWN PROFIT.
LOL, Star Citizen has less bugs.
Star Citizen has less game with more development work and money behind it too. Everyone that backed that feels robbed.
Biggest scam of the year = they deliver Harvesting Set some hours late? lul.
nice trolling, read about information you need to send them.
Sounds like you’re supporter of NW and getting extra money for writting such comments on forum topics which are openinng truth about Amazon’s works
You need to calm down, ffs man.
im sorry. what game? it died already! 
What u gonna do with that? Harvest a tons of hemp?
And who you gonna sell the hemp too? … Noone… cuz game died… and even if you wanted to use the hemp to craft with… Ohh guess what… You wont be getting any XP… because that shit got nerfed to hell too, so they can sell their shitty XP boosters for REAL MONEY… and guess what… Then you get to lvl 200 crafting… and then what? … Your gonna sell your gear to whom? … Noone… cuz noone is playing… and guess what… then you can look forward to seeing your 200 crafting skill being absolutely useless, because they raise lvl cap, and add dungeons where drops will be way better than anything you can craft… UNLESS… UNLESS… you pay2win in the cash shop and buy the legendary recipe for a weapon with GS 650, which will then be rendered useless with next roll-out of content… and thus it will continue…
This game man… holy shit… just… Holy fucking shit… im waiting for the company to be sued and go to court, and lose and be the biggest scam ever in history to make steam…
they SOLD A BROKEN PRODUCT… nowhere in history was this ever legal…
Get a grip - come down, let them express their frustration and move on little keyboard warrior - nothing to see

Stuff happens man. It’s a video game don’t take it too seriously.
40$. Indeed, what a scam! I cannot buy food for the next year because I paid a big 40$ on a game. Ok, gotta go, I have to reserve a restaurant for tonight, where I will spend 65$ on food and drinks.
Well i can tell you, that Chris Robert listen more to their Community than Amazon does. Thats why Star Citizen only get developed by CIG, and no other studio which can push an release.
Ive spended like 1500 euro in Star Citizen and every update looks better and nicer. CIG do things with pyschics which any dont do. Ye, its still in development, and it will be minimal 3 years more till 2024. Triple XXX games takes long to make.
Diablo III: 11 Years.
Final Fantasy XV: 10 years.
Duke Nukem Forever: 15 years.
Star Fox: 20 years.
They are now 11 years in. Few years more or less doesnt matter.
Thems fightin words! Come to El Dorado…
I would love to - your server has still nearly 1k population - mine is dead unfortunately 
Finally got it but turns out they lied about it being the highest tier you have acquired. 4/5 pieces were T5 at 480+ and the set I got in return is a T4 capped at 500.
Well got my chest, unfortunately it’s all GS 400 and 3.8%. Thought I had some higher than that too but I can’t see it because it was well I guess deleted somewhere during a keystroke mishap update.