The game is crashing when i try to teleport

Hello colleagues,

How are you? Hope everything is fine!

I have a problem with the game probably in the last 4 weeks and i contact many times the online support but unfortunately without any results. Even they open a ticket but with no results.

So let me interduce you, my problem. When i teleport from town to town my game crash. Without any signs and errors, just crash. When i try to log in and i reach the window with my character and click “Play” the game start the loading screen and probably exactly before to connect it again crash. When i try to log in 6-7 times finally it gives me some error message for reporting but and I can click “yes” or “cancel”. Every time i am clicking “yes”.

Even I reinstall the Steam launcher and the whole game but without any success. I also update my video card but again without any results. Also, i update the windows and did all support information on the website but again with no results.

That is my last chance to try to do something, so i can play the game cause obviously the support team cannot help me almost 4 weeks.

Please if someone face such a problem to share information what he did it to fix it.

Thank you in advance!

Hi Please Try This Game keeps crashing? Try any of these steps!

Hello BozhkovFFS, welcome to the community, apologies for the issue of crashing!

Was this resolved by verifying your game integrity files? Let us know.

Hello,

Thank you for asking! After i delete the game for 3rd time and install finally i can get into the game after 3 long weeks.
I will test it today and we will see if the crashing is stopped.

Thank you

Hello again,

Unfortunately, it was probably just a moment in the game that was with no crashes. Today i start to play and again the game start to crash.

I did all steps on the previous comment. So, for now i am totally out of ideas. :frowning:

Oh not good. I would suggest contacting support for this one. It seems like a system issue. Let us know here if you need anything else.

Hello,

I was in contact with the support for last two weeks and nothings happen. The forum was my last try.
Unfortunately, I did not play the game cause of some bug or whatever last 3 weeks, so I am quitting the game and probably will not come back. It is great game but for me was only waste of money and time. Very bad experience for a new player like me…

This topic was automatically closed 21 days after the last reply. New replies are no longer allowed.