Im sorry for the issue you have. Please try the following. Close and relaunch the Steam client. Then go to Steam Support :: Verify Integrity of Game Files in order to Verify Integrity of Game Files. Then wait for 15 minutes and try to go back to the game. Make sure to check Launch Error: Easy Anti-Cheat is not installed
If you encounter the error ‘Easy Anti-Cheat is not installed’ when attempting to launch New World, please take the following steps:
Look for your game directory( (usually …/SteamLibrary/steamapps/common/New World Preview) and then go to the subfolder “EasyAntiCheat”.
Click EasyAntiCheat_Setup.exe to run the installer.
Once complete, try launching the game again.
Launch Error: Asset not found, unknown File version
If you receive the error message ‘Asset not found, unknown file version’ when attempting to launch New World, please try the following steps:
Game Crash: ‘Fatal Error NewWorld.exe’
If your game suddenly crashes and displays the message ‘Fatal Error NewWorld.exe’, please try the following steps to resolve this issue:
Confirm your PC meets the Minimum System Requirements .
2.Please note that Windows Insider builds are not supported.
Should these steps not work, please try to repair the Microsoft Visual C++ distributable 2017.
This can be found within Settings > Apps > Apps & Features > Microsoft Visual C++ 2017 x64, select this then choose ‘Modify’ and then select Repair in the pop-up that appears.
If you are missing this file, please download it directly from Microsoft here: https://support.microsoft.com/en-us/help/2977003/the-latest-supported-visual-c-downloads.
*Note: Please ensure that you are downloading the correct version of the files for your system (either x64 or x86), you can confirm which version you will need based on the version of Windows you are running.
Thank you so much for your patience during this launch time.