Tier 5 Azoth Staff Not Received (BUG)

I never received my tier 5 azoth staff after completing all quests. Now i am not able to complete my brimstone sands quests. Please fix this many people are having the issue.

Character name: ReddCinema
Server: Castle of Steel - NA EAST

any fix to this or am i just not able to play the game?

nice glad i could get some help

i have 2000 hours on this game with no tier 5 azoth staff please fix

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