Titles and achievements are both empty

Yesterday i set my title to ‘Only plays solo’
today when playing i wanted to change it, only to find that there are no titles listed anymore. not even the one i set

also, im gaining achievements in steam but the achievements section ingame lists 0% and is empty

Hello @DeadJericho,

I’m really glad to see you are here at the forums and hope you can enjoy your time here and at the game as well!

In order to have this solved please follow this steps:

  1. Run a Steam Integrity check. Steam Integrity Check.
  2. Completely uninstall and reinstall game if not resolved after an Integrity Check.

If this doesn’t work I can recommend you to reach us via chat using the following link: Contact Us | Amazon Games to create a support ticket and review your case deeply.

Please make sure to have the DxDiag and Gamelogs ready once you reach support, you can pull it following this steps:

DxDiag report:

  • Go to Windows Start search bar and type dxdiag.
  • Click on dxdiag.exe.
  • When green progress bar goes away, select Save All Information and save the file to their desktop.


  • Game logs can be found on: \Users\USERNAME\AppData\Local\AGS\New World\CrashDB\reports\

If you need further assistance in any other issue please don’t hesitate in reaching us again!


@DeadJericho it’s been an issue for ALL players since… forever. They “fixed” it on April. It happens less frequently now, but it still happens - simply logging in and out usually fixes it.

@Wyvernn - surely you know this isn’t a localized issue? Why are you making the user go through the gauntlet for a well known game bug? Do you even read the topic before copy and pasting?

From @Aenwyn:

Just doing a search on the forums for “Missing Achievement” shows issues going back from now to launch ( here’s just a few ):



i really hate support that copy pastes. invariably what the pasta suggests doesnt work

buggy game it seems

Every game has flaws, but NW is in a much better place. You might have more luck in the future posting in the Bug Report section

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