Too many characters created 24hr ban

[Yking]

Hello,

just tested some new character looks while I wanted to save the time this evening when the fresh server starts are happening. After some trys I got the 24hr ban I did not know about while I just had a little break of gaming in total because of my job/ rl.

While I hardly want to restart on the fresh servers this evening, could you please undo the 24hr char creation ban for my account?

Thanks!!

Yking

[WarriorCE]

Hi @Yking welcome back to the forums,

I apologies for the inconvenience about getting the 24 hours cooldown for creating new characters.

The character creation limitation was introduced to prevent bots and gold sellers from abusing this option, any instance where a player creates too many characters will result in a 24 hours cooldown.

Unfortunately there is no option to override the character creation cooldown at this moment.

Good luck and see you in Aeternum !!

[Yking]

So it seems I messed up my fresh server start xD

Thank you for the answer!

[Xclusive]

this is the type of crap that will screw people over trying to get a fresh start. this game has been out for over a year and there still isn’t a way to over ride. what a joke. not like this is the first time this has happened

[HAWK_EYES]

Hello @Yking and @Xclusive,

Hope you all are doing well.

I understand how frustrating this can be. but as of now I request you to kindly allow us sometime to fix this for you as said by our Community Manager

Can't make a new Character for fresh start

We are currently working on a solution for those banned from making another character.

Hope this helps.

[HAWK_EYES]

Update:

Fresh Start - Sharing Updated Information

Since the updates/conversation is moving so quickly, I will be updating this thread with the most current information from the team. We are currently working on a solution for those who are unable to create new characters. If you’re hitting a black screen on creation, please refrain from leaving it or tabbing out. The queue will pop up and your character will be available. If you did leave queue, refresh your character list to see if that character is then available for log-in. If you get a …

[Viskas163rus.1993]

And why not just raise the limits on the number of character creation per day from 5, for example, to 10?

[HAWK_EYES]

Hello @Viskas163rus.1993,

Thank you for your reply.

There are certain factors which we take into account which prevents us from doing so.

As said earlier, for the moment we are already working for the fix.

[HAWK_EYES]

Update:

Character creation limits have been adjusted!

You may try again now to make a character when you otherwise could not.

Please do not spam create as there are still limits.