Trading post bug - unable to use free transfer token due to invisible item on the trading post

It’s been 27 days since my company transferred and I cannot. I’ve been keeping the TP clear so I can check daily if I can transfer.

Please fix my ghost item or whatever it is that is preventing me from using my one free token transfer.
Your “call center” reads from a script and does nothing for me. Just tells me to keep sending game backup logs and wait and wait and wait.

IGN: Mitty San
Server: Olympus (US EAST)
27 days and counting
Trouble Ticket Case ID: b6360fc6-4ffe-4aeb-9cfa-bab3dd024f76
Master Ticket ID: 163894890

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