- What is your character name in New World: fuera
- What server/world did you experience your issue on: Karkar
- Describe the issue you are experiencing: no gold from expired buy orders, no items from expired offers, no gold from sold items
- Is this a bug or an exploit: Bug
- (if a bug) How did the issue effect your gameplay: min 20k gold missing and many expensive items missing
- (if a bug) Were you able to recover from the issue: No.
- (if a bug) Please include a screenshot or video of the issue that you have experienced: Only screenshots of some of sold items. They were dissappearing throughout the day.
It seems there is some issue with posts from 1.03, as mine didn’t count against the 100 limit properly. When I posted past that limit, it seemed to push those items off the list entirely… Not listed on the post anymore, not in my bags, just gone.
Same happened here.
- What is your character name in New World: Pfrankster
- What server/world did you experience your issue on: Aiolio
- Describe the issue you are experiencing: no gold from sold items
- Is this a bug or an exploit: Bug
- (if a bug) How did the issue effect your gameplay: 2k gold missing
- (if a bug) Were you able to recover from the issue: No.
- (if a bug) Please include a screenshot or video of the issue that you have experienced:
- What is your character name in New World: Angry Capybara
- What server/world did you experience your issue on: Carcosa
- Describe the issue you are experiencing: no gold from expired buy orders, no items from expired offers, no gold from sold items
- Is this a bug or an exploit: Bug
- (if a bug) How did the issue effect your gameplay: ~5k gold missing
- (if a bug) Were you able to recover from the issue: No.
- (if a bug) Please include a screenshot or video of the issue that you have experienced: Only screenshots of some of sold items. They were dissappearing throughout the day.
- Character Name Breeach
- Issue that occurred: I placed a buy order and it says I received the items but they are not in my storage.
- Time and Date: 10/28/21 and the buy orders were placed at 9:00 pm
- World/Server: Valhalla, US East
- Location where issue occurred: Everfall and Windsward
- Any steps that can be taken to reproduce the issue
I have the same problem! If I transfer to another server, will my coins be returned? Or do I need to stay on the current server to get coins back?
- What is your character name in New World: Aendam
- What server/world did you experience your issue on: Celadon
- Describe the issue you are experiencing: no gold from expired buy orders, no items from expired offers, no gold from sold items. Some items sold but not showing in my complete order and not getting gold from these orders.
- Is this a bug or an exploit: Bug
- (if a bug) How did the issue effect your gameplay: min 9k gold missing and many expensive items missing
- (if a bug) Were you able to recover from the issue: No.
- (if a bug) Please include a screenshot or video of the issue that you have experienced: Only screenshots of some of sold items. They were dissappearing throughout the day.
Same situation, lost close to 2.000 coins.
- What is your character name in New World: Krukza
- What server/world did you experience your issue on: Urdarbrunn
- Describe the issue you are experiencing: I have not recieved gold for all my orders since the bug in patch went on, gotten around 1.5k total today when I logged in, but not the 5-10k that I have sold. I also lost a ton of auctions, because it seems like it overcapped my max auctions (100 max) without me noticing it, so I’m missing alot items + gold. Also the 2000 gold ur guys would give us as compensatation.
- Is this a bug or an exploit: Bug
- (if a bug) How did the issue effect your gameplay: Min. 5-15k gold missing and alot valueable items.
- (if a bug) Were you able to recover from the issue: No.
- (if a bug) Please include a screenshot or video of the issue that you have experienced:
I only have this 1 picture, because you guys said that everyone would get their stuff and gold back, so didnt take more SS, due to you saying you would fix it yourself without a problem.
Sold tons of items worth around 20k+ gold and still yet to recieve anything even when it sells while I am online. The banner doesn’t appear, I happen to check the orders sold while putting up new ones clearly showing they are selling but I am recieving none of the profits. Fix this and reimburse us all we have sold.
- What is your character name in New World: Averum
- What server/world did you experience your issue on: Carcosa
- Describe the issue you are experiencing: Didnt receive money for sold items
- Is this a bug or an exploit: Bug
- (if a bug) How did the issue effect your gameplay: Sold around 15k worth of items
- (if a bug) Were you able to recover from the issue: No, gold is still missing
- (if a bug) Please include a screenshot or video of the issue that you have experienced: Do i need to? You guys said all the gold will be returned but still has not been. Interesting to see that streamers get their gold back but players don’t, fun.
- What are the steps to reproduce the issue as you experienced: Putting a sell order on before 1.0.4 patch, logging in next day in the evening after work to see it sold in history but no gold received till today:).
Over 40k gold lost now over a one week period. Over 10k sold of jewellery overnight and no gold when I logged in, although it is showing up in my completed orders.
Really looking forward to seeing this fixed and my gold reimbursed.
Character: Brew Crew
Server: Atvatabar
Issue: I set up persistent buy orders for 3 different crafting recipes/schematics. All three say they were completed & the item was bought, but the item is not in storage & I verified I didn’t accidentally salvage them to learn it.
- What is your character name in New World: DocHoIIiday (with 2 capital i’s for the L’s)
- What server/world did you experience your issue on: Kronomo
- Describe the issue you are experiencing: Tons of sold items but no gold has gone into my bag. Around 50,000 gold.+/- after taxes. this started happening after the new patch. these sold items are not coming off my list making it impossible for me to sell new items. i can make 565+ void weps too so… kinda a big deal.
- Is this a bug or an exploit: Bug
- (if a bug) How did the issue effect your gameplay: My Auction house is full of sold items so i cannot sell new ones. 50,000 gold not put in my bag…
- (if a bug) Were you able to recover from the issue: on going.
- (if a bug) Please include a screenshot or video of the issue that you have experienced: i have a bunch of screenshots. heres one of them.
It is just a visual bug where the Sold and QTY columns are actually flipped. So if QTY=0 it means it sold, meanwhile Sold=Number of items. (and @BrewCrew). Also this thread is 22 days old… or well it was…
This maintenance I lost 5k+ from a jewelry piece that sold and never got gold from. Also believe other sales were affected but that is the one big ticket item I know sold and is gone now, but no gold for it.
So got an email back from New world tech today about this issue since I am missing over 7,500 and they gave me the following troubleshooting steps. Haven’t tried them yet but figure I would post them here.
Steps:
Load Steam.
From the Library section, right-click on the game and select Properties from the menu.
Select the Local files tab and click Verify integrity of game files…
Steam will verify the game’s files. This process may take several minutes.
Once the process is completed, the Check Window will automatically exit.
Please Note: One or more files may fail to verify, in most cases this is normal. These are local configuration files and should not be altered in this process
After that In the Steam client library you will see New World on the left side.
Please right click on it and.
go to Manage > Browse local files
Open the easy anti cheat folder and run the easy anti cheat setup file > Select the Repair option
If nothing works
Uninstall the game. Delete these folders. Reinstall the game. C :\Users(your comp name)\AppData\Local\AGS C :\Users(your comp name)\AppData\Roaming\AGS… All the trouble shootings.
Please don’t hesitate to contact us through live contact channels so we can escalate the issue to our advanced technicians team.
I think they had some spelling mistakes but it is readable directions at least.
i saw it was the same issue and others had posted about this issue again, visual bug or not its not taking sold items off my list and im not getting paid for them. cannot post new items either. this right when the void patch comes… its cost me quite a bit of coin for sure.
I’ve also got this, part of me wants to unlist them and relist them (yeah i might lose 20g, but i have about 5k waiting to get the money from) but I feel like if i do this it might end up causing (yet another) duplication issue:
- What is your character name in New World: Lord Fordy
- What server/world did you experience your issue on: Phaeacia
- Describe the issue you are experiencing: Items listed as sold, but no gold found. When i check previous orders the “Qty” column is 0 but in the screenshot provided you can see that the “Qty” matches the “Sold” (most of the time) and is what i actually listed, apart from the Carnelian and Tolvium (which have different values some how)
- Is this a bug or an exploit: Bug
- (if a bug) How did the issue effect your gameplay: Gold stuck on auction house and afraid to relist to run into a Dupe related bug
- (if a bug) Were you able to recover from the issue: on going.
- (if a bug) Please include a screenshot or video of the issue that you have experienced:
Character name: The CPT Sparrow
Server: US East, Elelin
the Bug: I listed a buy order for Void Essence totalling at 8k gold in value and at first the listing disapeared. its been 2 days now after contacting support and now the listing shows on my end but i can not interact with it and my friend can not see my buy order. So the buy order is not working and i can not get my gold back. Please either fix the buy order so it can be seen by others or cancel it and return my missing 8k gold used to list it.